Raleigh Concierge Group
Home Pet Sitting Overnights Barn Care Driving FAQ
RCG

Raleigh Concierge Group

Pet Sitting & Barn Care FAQ

Straight answers on rates, meet-and-greets, keys, updates, and policies. Don't see your question? Text us.

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Getting Started

How do I get started?

Text or call (919) 386-9255, or book a meet-and-greet online. Existing clients can book anytime in the client portal.

What happens at the meet-and-greet?

About 30 minutes at your home with the sitter who'll care for your animals. We go over routines, feeding, medications, keys, alarms, and anything else we should know. It's $25, credited in full toward your first booking.

Will the same sitter come every time?

You're matched with a sitter and you keep them, so the person at your door already knows your home and your animals.

How will I hear from you during visits?

You'll get a photo and a written update after every visit, through your client portal.

Rates & Discounts

How much does pet sitting cost?

Drop-in visits are $42 for 30 minutes and $58 for 60. A Daycation (four visits a day) is $158, and Overnight Care (four visits plus a sleepover) is $218. See every rate.

Do you offer discounts?

Book on a recurring schedule and pet, home, and barn care save 15%. Overnights, Adventure Days, and private driving save 10%. Airport runs are a flat rate with no discount.

Do you charge more on holidays?

A 20% surcharge applies on major holidays, including December 21 through January 2.

Is travel included?

Within 15 miles of North Hills for pet and home care, and for farms near Clayton. Beyond that, travel is quoted by location before anything is confirmed.

Policies

What's your cancellation policy?

Cancel 48 hours ahead at no charge. Inside 48 hours, 50% of the booking applies. Inside 24 hours, the full booking is charged.

How do you handle keys and home access?

We go over keys, lockboxes, codes, and alarms at the meet-and-greet and follow your instructions exactly.

What if there's an emergency?

We contact you right away and follow the plan we set up at the meet-and-greet, including your vet's information.

Services

Do you check on homes without pets?

Yes. House & Plant Checks are $37: mail in, trash out, plants watered, and a walkthrough of the home.

Do you run errands?

Yes, for our clients. Groceries, pickups, deliveries, and waiting on a contractor are quoted by the job, with receipts for anything we buy.

Do you offer horse riding or training?

Rides, lessons, and training are offered through our partner, Sterling Silver Stables. Ask us and we'll connect you.

Get Started

Still have a question?

Text or call and we'll answer the same day, or book a meet-and-greet online.

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Already a client? Book in your client portal.

Also From RCG

More ways we can help

Pet Sitting & Dog WalkingDrop-ins, walks, and Daycations from $42 Overnight CareFour visits a day plus a sleepover Barn & Farm CareClayton and Johnston County, from $45 Private DrivingHourly driving and RDU airport runs
RCG

Raleigh Concierge Group

So your time is always yours.

Home Pet Sitting & Dog Walking Overnight Care Barn & Farm Care Private Driving FAQ

(919) 386-9255 · Raleigh · Clayton · North Carolina · @raleighconciergegroup

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